---
title: "Trust | Conduct, controls and custody | SSL"
description: "How Safe & Secure Logistics keeps custody of your cargo: registrations, a record for every consignment, cold-chain proof, data privacy and grievances."
url: https://safeandsecure.in/trust/
canonical: https://safeandsecure.in/trust/
updated: 2026-11-11
lang: en-IN
publisher: Safe & Secure Logistics Private Limited
---

Trust

# Conduct, controls and custody.

A family name is a promise. Registrations, records and data are how you check it. This page sets out what we can show you today, and how we keep custody of your cargo from booking to delivery.

IBA-approved transporter GST-registered in Maharashtra and Jharkhand

The standard we keep

## Four commitments behind every consignment.

### Stewardship

A family that keeps other people’s goods as its own duty, and answers for them by name.

### Custody

Every consignment is recorded, tracked and proven at delivery. Nothing is left to memory.

### Governance

Documented process, audited accounts, clear accountability and disclosure that can be checked.

### Continuity

Long relationships, steady conduct and the same standards in every branch, every year.

Registrations

## Who we are, on the record.

**Company registrations**

|  |  |
| --- | --- |
| Legal name | Safe & Secure Logistics Private Limited |
| GSTIN (Maharashtra) | 27AAGCS5100E1ZR Source: GST registration, active, registered 1 Jul 2017 |
| GSTIN (Maharashtra, FCM) | 27AAGCS5100E2ZQ Source: GST registration, active, registered 17 Jun 2023 |
| GSTIN (Jharkhand) | 20AAGCS5100E2Z4 Source: Company booking register (Jamshedpur) |
| IBA approved transporter | Code CAS-1259, valid to 31 Dec 2027 Source: Indian Banks' Association approval letter TD/70-78/12-241654 |
| Head office | Unit No. 115, Block A-3, BGTA Ganga Building, Mukund Rao Ambedkar Road, Wadala, Mumbai, Maharashtra, 400037 |

A registration, rating or certificate is added here only after the document behind it has been checked.

Custody

## How we keep custody of your cargo.

### On record from the first minute

Every consignment is booked against a lorry receipt number in the company register: who sent it, who receives it, what it is, what it weighs, and where it is going.

### Watched on the road

Trucks on our control tower report live GPS, and refrigerated trucks report their box temperature too. Deviations and long halts go straight to a person who acts on them.

### Cold chain you can check

For refrigerated loads we keep the temperature trace for the whole trip, including whether the box was pre-cooled before loading, so a cold-chain question can be settled from the record.

### Proof of delivery

Deliveries are closed against a signed proof of delivery, and we are putting every one online against its consignment record.

### Accountable by name

Your branch, your booking clerk and the enquiry line know your load by its number. Nobody has to chase.

### Air, sea, rail and specialist work

One SSL desk plans the movement and stays accountable to you from pickup to delivery; specialist legs are carried by vetted operators. The operator on each specialist leg holds its own aircraft, vessel, site or licence, and SSL does not claim to own them.

### Insurance and claims

Tell us the value of the goods when you book, and we explain how the load is covered before it moves.

Oversight

## One record, watched by people.

SSL built its own control tower and runs it for a national cold-chain operation. One record joins the customer’s order, the truck placed against it, the live trip, the temperature in the box, the wait at the dock and the delivery, and the customer and every transporter see the same numbers. We name no client here without their written consent.

### One record

Every figure is computed once, from the same data, so two reports can never disagree.

### Honest when unsure

A missing reading shows as “awaiting data”, never as a guess.

### Alerts to people

Temperature breaches, detention and missed placements reach the person who can act, while there is still time to act.

Road safety

## Conduct on the road.

We will publish our road-safety programme here together with the records that back it. Until then, we make no safety claim we cannot show you.

Your data

## Data privacy and grievances.

### Your rights

Under India’s Digital Personal Data Protection Act, 2023 you may ask what personal data we hold about you, have it corrected or erased, withdraw consent, and raise a grievance.

### Grievance redressal

Call or WhatsApp [+91 75062 45557](tel:+917506245557) and say you are raising a grievance. We will record it and come back to you.

[Website security and responsible disclosure →](https://safeandsecure.in/trust/security/) [The fact sheet →](https://safeandsecure.in/facts/)

Ask for any document behind this page.

Registrations, approvals and records are shared with customers and partners on request, under NDA where needed.

[WhatsApp us](https://wa.me/917506245557) [Get a quote](https://safeandsecure.in/ship/quote/)

---

Source: https://safeandsecure.in/trust/ (the HTML page is the record; this markdown twin was generated from it on 2026-11-11). Publisher: Safe & Secure Logistics Private Limited, https://safeandsecure.in/. Figures and their periods: https://safeandsecure.in/facts/
