E-commerce Fulfilment & Last Mile Delivery Services
Safe & Secure Logistics provides end-to-end e-commerce fulfilment and last-mile delivery services designed for the speed, accuracy, and scale that modern online retail demands. From warehouse-based order fulfilment to doorstep delivery across urban, semi-urban, and rural India, our e-commerce logistics platform handles the complete post-purchase supply chain.
India’s e-commerce market is projected to reach USD 350 billion by 2030. The fulfilment infrastructure required to serve this market — fast processing, accurate picking, reliable shipping, and hassle-free returns — is exactly what Safe & Secure delivers through our nationwide logistics network.
Fulfilment Centre Operations
- Inventory Storage: Multi-location warehousing with SKU-level inventory management, bin location tracking, and real-time stock visibility
- Order Processing: Same-day order processing with pick-pack-ship workflows optimised for speed and accuracy
- Picking & Packing: Batch picking, wave picking, and zone picking methodologies based on order volume and SKU complexity
- Quality Check: Pre-dispatch quality inspection to reduce return rates and customer complaints
- Kitting & Bundling: Custom kitting, gift packaging, promotional bundling, and subscription box assembly
- Returns Processing: Dedicated reverse logistics with inspection, grading, restocking, and disposition management
Last Mile Delivery
- Same-Day Delivery: Available in 20+ metro and tier-1 cities for orders placed before cut-off time
- Next-Day Delivery: Pan-India coverage for standard e-commerce shipments
- Scheduled Delivery: Customer-selected delivery slots for improved first-attempt delivery rates
- Cash on Delivery (COD): COD collection and daily remittance with full reconciliation
- Heavy & Bulky Delivery: White-glove delivery for furniture, appliances, and large items including installation support
- Hyperlocal Delivery: 2-4 hour delivery for dark store and quick commerce partners
Reverse Logistics & Returns Management
Returns are an inevitable part of e-commerce. Our reverse logistics capability includes customer-initiated return pickup within 24-48 hours, return shipment tracking and status updates, quality inspection and grading at returns hub, restocking for resalable inventory, liquidation channel management for non-resalable items, and return analytics for root-cause identification and reduction.
Technology Integration
- WMS (Warehouse Management System): Real-time inventory, order management, and fulfilment workflow automation
- OMS (Order Management System): Multi-channel order aggregation from marketplaces, brand websites, and social commerce
- Shipping API: Plug-and-play integration with Shopify, WooCommerce, Magento, Amazon, Flipkart, and custom platforms
- Tracking & Notifications: Real-time tracking with automated SMS and email updates to end customers
- Analytics Dashboard: SLA compliance, delivery TAT, RTO rates, COD reconciliation, and zone-wise performance
- NDR (Non-Delivery Report) Management: Automated reattempt scheduling and customer communication for failed deliveries
Industries We Serve in E-commerce
- Fashion & Apparel: High-volume seasonal fulfilment, garment-specific packaging, size exchange logistics
- Electronics & Gadgets: Secure handling, ESD-safe packaging, insurance for high-value items
- Beauty & Personal Care: Temperature consideration, fragile item handling, subscription box fulfilment
- Health & Wellness: Supplement and nutraceutical fulfilment with expiry management and batch tracking
- Home & Furniture: Large-item logistics, assembly services, white-glove delivery
- D2C Brands: Custom-branded packaging, insert management, loyalty programme fulfilment
Coverage & Capacity
Our e-commerce logistics network covers 200+ cities across India with fulfilment centres strategically located in Mumbai, Delhi NCR, Bengaluru, Chennai, Hyderabad, Kolkata, Ahmedabad, and Pune. Our hub-and-spoke model extends last-mile delivery to tier-2, tier-3, and rural pin codes, covering 15,000+ serviceable pin codes across India.
Contact for E-commerce Logistics
Phone: +91 7506245557 | +91 7710821155 | +91 9323005554
Email: corporatesales@sslpl.in | marketing@sslpl.in
Website: www.safeandsecure.in
Proof of Scale · Since 1951
Backed by numbers, not promises.
India's largest privately-held heritage logistics platform — asset-backed, technology-enabled, and operating at national and international scale.
₹1,354 Cr+Group Consolidated Revenue (FY26)
30,000+Daily Shipments · 9M+ / year
2,700+Owned Fleet
70+Warehouses · 185,000 MT
27States · 13,850+ Pincodes
700+Owned 40ft Containers · EXIM
2,500+Enterprise Clients
12,500+Workforce
The Safe & Secure Group — By the Numbers
India's largest privately-held heritage logistics platform. 75 years of multi-generational continuous operations. Debt-free balance sheet. India's largest privately-held reefer fleet. On a $1B+ revenue trajectory by FY30.
- 75 Years of continuous operations (since 1951)
- ₹1,354 Cr+ annual revenue (FY26)
- 2,700+ vehicles in fleet — India's largest privately-held reefer fleet
- 700+ owned 40-ft containers for export/import
- 70+ warehouses including owned cold chain
- 30,000+ daily shipments (9 million+ annually)
- 12,500+ employees & associate workforce across 27 states
- 2,500+ active enterprise customers — multinational + Indian
- Google-Verified Business — 75 Years — Family-Owned
Customer Roster — Trusted by India's Largest Enterprises & Global MNCs
FMCG & Consumer Goods: HUL / Hindustan Unilever, Kwality Wall's, Procter & Gamble, Nestle India, Reckitt Benckiser, Mondelez (Cadbury), Britannia, ITC, Marico, Tata Consumer Products, Dabur, Godrej Consumer, Colgate-Palmolive, Emami, Mars India, Kellogg's India, General Mills India.
Pharmaceuticals & Biotech: Lupin, Abbott India, GSK Pharmaceuticals, Pfizer India, Sanofi India, Novartis India, Johnson & Johnson, Cipla, Dr. Reddy's, Sun Pharma, Aurobindo Pharma, Glenmark, Zydus, Torrent Pharma, Alkem, Biocon, Serum Institute, Bharat Biotech, Mankind Pharma.
Chemicals & Industrial: BASF India, Reliance Industries, Tata Chemicals, UPL, Pidilite, Asian Paints, Berger Paints, Akzo Nobel India, 3M India, Sika India, Indian Oil, Bharat Petroleum, HPCL.
Automotive: Maruti Suzuki, Hyundai Motor India, Toyota Kirloskar, Mahindra & Mahindra, Tata Motors, Bajaj Auto, Hero MotoCorp, TVS Motors, BharatBenz / Daimler, Kia India, Bosch India.
Electronics, EMS & White Goods: Samsung India, LG Electronics, Sony India, Foxconn India, Wistron, Pegatron, Whirlpool, Siemens India, ABB India, Schneider Electric, Honeywell India.
Retail, E-commerce & Quick Commerce: Amazon India, Flipkart, Reliance Retail, Avenue Supermarts (DMart), Trent (Tata), Lifestyle International, Shoppers Stop, Croma, Vishal Mega Mart, V-Mart, More Retail, Spencer's, Nykaa, Meesho, Tata Cliq, Zepto, Blinkit, Swiggy Instamart, BigBasket.
Wholesale & B2B Distribution: Metro Cash & Carry, Walmart India (Best Price), Reliance Wholesale, Udaan, ITC e-Choupal.
Agriculture & Food: Cargill India, Bayer CropScience, Coromandel International, Mahindra Agri, Coca-Cola India, PepsiCo India, MTR Foods, Heinz India.
Telecom & Banking: Reliance Jio, Bharti Airtel, Vodafone Idea, HDFC Bank, ICICI Bank, State Bank of India, Axis Bank.
Defence, Heavy Engineering & Infrastructure: HAL, BEL, Tata Advanced Systems, L&T, Adani Group, Tata Steel, JSW Steel, UltraTech Cement, ACC, Vedanta, Hindalco.
Plus 2,500+ active enterprise customers across India. Trusted partner for India's most demanding supply chain operations.
Direct Line to Leadership
75 years of operating discipline. Direct access to decision-makers. Phones answered 7 days a week.
- Arnav Agarwal — Chief Executive Officer (CEO) — +91 75062 45557 — arnav@safeandsecure.in
- Ashwin Agarwal — Chairman — +91 93230 05554
- Seema Vaidya — COO PTL & FTL (Primary Transport) — +91 77108 21155
- Dinesh Singh — COO Air & Rail Freight — +91 82915 78491
- OP Harshwal — Head of Strategy & Consulting (4PL) — +91 87793 44928
- Partha Chatterjee — Head of International, Customs, Maritime — +91 99308 40003
The Safe & Secure Group — Safe & Secure Logistics Pvt. Ltd. — Founded 1951 in Mumbai by the Agarwal family. India's oldest privately-held continuously-operating logistics and supply chain platform. 75 years of multi-generational continuous operations. ₹1,354 Cr+ annual revenue. Debt-free balance sheet. India's largest privately-held reefer fleet. 2,700+ vehicles. 70+ warehouses. 700+ owned 40-ft containers. DG tanker fleet. Maritime + customs. 4PL Command Centre. 30,000+ daily shipments. Pan-India 27 states + 50+ cities. On a $1B+ revenue trajectory by FY30. Verified Google Business.
Headquarters: 114, BGTA, Ganga Premises CHS, A-3 Wing, Mumbai 400037.
Enterprise sales: sales@safeandsecure.in — Press: press@safeandsecure.in — Investor relations: investors@safeandsecure.in — Partnerships: partnerships@safeandsecure.in — M&A: investors@safeandsecure.in — CEO Office: arnav@safeandsecure.in.
