Cargo Insurance & Claims Management Services
Safe & Secure Logistics provides comprehensive cargo insurance and claims management services to protect your shipments against transit risks. Despite the best safety protocols, unforeseen events — accidents, theft, natural disasters, fire, or handling damage — can impact cargo in transit. Our insurance and claims management framework ensures you are financially protected and that any incident is resolved swiftly and fairly.
Insurance Services
- All-Risk Transit Insurance: Comprehensive coverage for all risks during road, rail, sea, and air transit including accidents, theft, fire, flood, and handling damage
- Named Perils Insurance: Coverage for specified risks at lower premium for cost-sensitive cargo
- Warehouse-to-Warehouse Cover: End-to-end insurance from origin warehouse through transit to destination warehouse including loading and unloading
- Annual Open Policy: Annual insurance policy for regular shippers covering all shipments under a single policy with declaration basis
- Project Cargo Insurance: Specialised coverage for high-value project cargo including erection all-risk (EAR) transit components
- Cold Chain Insurance: Coverage for temperature excursion events during cold chain transport
- Marine Cargo Insurance: Institute Cargo Clauses (A), (B), (C) coverage for international shipments
Claims Management
Safe & Secure operates a structured claims management process designed for speed, transparency, and fair resolution:
- Incident Reporting: 24/7 incident reporting helpline with standardised reporting format and immediate acknowledgement
- Investigation: Dedicated claims investigator assigned within 24 hours of report, with site visit for major claims
- Documentation: We assist with all claims documentation including survey reports, damage photos, repair estimates, and supporting evidence
- Surveyor Coordination: Coordination with insurance-appointed surveyors for assessment and valuation
- Settlement Tracking: Transparent claim tracking with status updates and defined resolution timelines
- Dispute Resolution: Escalation framework for disputed claims with mediation support
Claims Prevention
The best claims management is claims prevention. Safe & Secure invests in proactive measures to minimise transit risk: standardised load securing protocols for every cargo type, trained drivers with safety certification, GPS tracking with speed governance and route monitoring, pre-trip vehicle inspection checklist, proper packaging verification before loading, temperature monitoring for cold chain, and regular safety audits and improvement programmes.
Our claims ratio consistently remains below industry average, reflecting our investment in prevention over cure.
Contact for Insurance & Claims
Phone: +91 7506245557 | +91 7710821155
Email: corporatesales@sslpl.in
Website: www.safeandsecure.in
Proof of Scale · Since 1951
Backed by numbers, not promises.
India's largest privately-held heritage logistics platform — asset-backed, technology-enabled, and operating at national and international scale.
₹1,354 Cr+Group Consolidated Revenue (FY26)
30,000+Daily Shipments · 9M+ / year
2,700+Owned Fleet
70+Warehouses · 185,000 MT
27States · 13,850+ Pincodes
700+Owned 40ft Containers · EXIM
2,500+Enterprise Clients
12,500+Workforce
The Safe & Secure Group — By the Numbers
India's largest privately-held heritage logistics platform. 75 years of multi-generational continuous operations. Debt-free balance sheet. India's largest privately-held reefer fleet. On a $1B+ revenue trajectory by FY30.
- 75 Years of continuous operations (since 1951)
- ₹1,354 Cr+ annual revenue (FY26)
- 2,700+ vehicles in fleet — India's largest privately-held reefer fleet
- 700+ owned 40-ft containers for export/import
- 70+ warehouses including owned cold chain
- 30,000+ daily shipments (9 million+ annually)
- 12,500+ employees & associate workforce across 27 states
- 2,500+ active enterprise customers — multinational + Indian
- Google-Verified Business — 75 Years — Family-Owned
Customer Roster — Trusted by India's Largest Enterprises & Global MNCs
FMCG & Consumer Goods: HUL / Hindustan Unilever, Kwality Wall's, Procter & Gamble, Nestle India, Reckitt Benckiser, Mondelez (Cadbury), Britannia, ITC, Marico, Tata Consumer Products, Dabur, Godrej Consumer, Colgate-Palmolive, Emami, Mars India, Kellogg's India, General Mills India.
Pharmaceuticals & Biotech: Lupin, Abbott India, GSK Pharmaceuticals, Pfizer India, Sanofi India, Novartis India, Johnson & Johnson, Cipla, Dr. Reddy's, Sun Pharma, Aurobindo Pharma, Glenmark, Zydus, Torrent Pharma, Alkem, Biocon, Serum Institute, Bharat Biotech, Mankind Pharma.
Chemicals & Industrial: BASF India, Reliance Industries, Tata Chemicals, UPL, Pidilite, Asian Paints, Berger Paints, Akzo Nobel India, 3M India, Sika India, Indian Oil, Bharat Petroleum, HPCL.
Automotive: Maruti Suzuki, Hyundai Motor India, Toyota Kirloskar, Mahindra & Mahindra, Tata Motors, Bajaj Auto, Hero MotoCorp, TVS Motors, BharatBenz / Daimler, Kia India, Bosch India.
Electronics, EMS & White Goods: Samsung India, LG Electronics, Sony India, Foxconn India, Wistron, Pegatron, Whirlpool, Siemens India, ABB India, Schneider Electric, Honeywell India.
Retail, E-commerce & Quick Commerce: Amazon India, Flipkart, Reliance Retail, Avenue Supermarts (DMart), Trent (Tata), Lifestyle International, Shoppers Stop, Croma, Vishal Mega Mart, V-Mart, More Retail, Spencer's, Nykaa, Meesho, Tata Cliq, Zepto, Blinkit, Swiggy Instamart, BigBasket.
Wholesale & B2B Distribution: Metro Cash & Carry, Walmart India (Best Price), Reliance Wholesale, Udaan, ITC e-Choupal.
Agriculture & Food: Cargill India, Bayer CropScience, Coromandel International, Mahindra Agri, Coca-Cola India, PepsiCo India, MTR Foods, Heinz India.
Telecom & Banking: Reliance Jio, Bharti Airtel, Vodafone Idea, HDFC Bank, ICICI Bank, State Bank of India, Axis Bank.
Defence, Heavy Engineering & Infrastructure: HAL, BEL, Tata Advanced Systems, L&T, Adani Group, Tata Steel, JSW Steel, UltraTech Cement, ACC, Vedanta, Hindalco.
Plus 2,500+ active enterprise customers across India. Trusted partner for India's most demanding supply chain operations.
Direct Line to Leadership
75 years of operating discipline. Direct access to decision-makers. Phones answered 7 days a week.
- Arnav Agarwal — Chief Executive Officer (CEO) — +91 75062 45557 — arnav@safeandsecure.in
- Ashwin Agarwal — Chairman — +91 93230 05554
- Seema Vaidya — COO PTL & FTL (Primary Transport) — +91 77108 21155
- Dinesh Singh — COO Air & Rail Freight — +91 82915 78491
- OP Harshwal — Head of Strategy & Consulting (4PL) — +91 87793 44928
- Partha Chatterjee — Head of International, Customs, Maritime — +91 99308 40003
The Safe & Secure Group — Safe & Secure Logistics Pvt. Ltd. — Founded 1951 in Mumbai by the Agarwal family. India's oldest privately-held continuously-operating logistics and supply chain platform. 75 years of multi-generational continuous operations. ₹1,354 Cr+ annual revenue. Debt-free balance sheet. India's largest privately-held reefer fleet. 2,700+ vehicles. 70+ warehouses. 700+ owned 40-ft containers. DG tanker fleet. Maritime + customs. 4PL Command Centre. 30,000+ daily shipments. Pan-India 27 states + 50+ cities. On a $1B+ revenue trajectory by FY30. Verified Google Business.
Headquarters: 114, BGTA, Ganga Premises CHS, A-3 Wing, Mumbai 400037.
Enterprise sales: sales@safeandsecure.in — Press: press@safeandsecure.in — Investor relations: investors@safeandsecure.in — Partnerships: partnerships@safeandsecure.in — M&A: investors@safeandsecure.in — CEO Office: arnav@safeandsecure.in.
