E-Commerce & D2C Logistics

End-to-end fulfilment, last-mile delivery, and reverse logistics for e-commerce brands, D2C startups, and marketplace sellers

13,850+
Pincodes

24-48hr
Delivery

99.5%+
Fill Rate

Same-Day
Available

COD
Supported

E-Commerce Solutions

Complete logistics ecosystem tailored for online sellers

📦

Warehouse & Fulfilment

Multi-location fulfilment centres with pick-pack-ship operations, inventory management, and WMS integration for seamless order processing

🚚

Last-Mile Delivery

Hyperlocal and intercity last-mile delivery to 13,850+ pincodes with real-time tracking, POD capture, and customer proofs

↩️

Reverse Logistics

RTO management, customer returns processing, quality checks, restocking, and refurbishment workflows with real-time inventory sync

💳

Cash on Delivery (COD)

Secure COD collection at delivery with T+2 remittance, reconciliation dashboards, chargeback prevention, and fraud safeguards

⚡

Same-Day & Next-Day

Express delivery for metro cities with cutoff-based same-day dispatch and guaranteed next-day delivery to top locations

🔗

Marketplace Integration

Seamless API integration with Amazon, Flipkart, Myntra, Meesho, Shopify, WooCommerce, and 100+ other platforms

Our Fulfilment Process

From order to customer—streamlined at every step

1

Order Sync

Real-time order sync from all your sales channels—marketplaces, website, apps—into our centralised system

→
2

Pick & Pack

Automated picking, quality verification, and secure packing at our multi-location fulfilment centres

→
3

Ship & Track

Smart allocation to nearest delivery hub, barcode labeling, and shipment dispatch within cutoff timings

→
4

Deliver & POD

Last-mile delivery with real-time tracking, proof of delivery, customer SMS/WhatsApp updates, and signature capture

→
5

Returns & Settlement

Reverse logistics for returns, quality checks, restocking, and T+2 settlement of COD and shipping revenues

Technology Platform

Enterprise-grade software powering 320+ locations and 2,700+ fleet

📋

Order Management System

Centralised OMS with multi-channel aggregation, auto-allocation rules, priority routing, and batch processing capabilities

🏭

Warehouse Management

WMS with barcode scanning, bin location tracking, batch processing, cycle counts, and SKU-level inventory visibility

📍

Real-Time Tracking

Live shipment tracking via customer portal, SMS notifications, WhatsApp updates, email alerts, and API webhooks

📊

Analytics Dashboard

Delivery performance metrics, SLA compliance, RTO analysis, COD reconciliation, cost-per-shipment, and trend reports

⚙️

API & Webhooks

RESTful APIs for order creation, tracking, status webhooks, bulk uploads via CSV, and white-label integrations

📞

NDR Management

Non-Delivery Report automation with re-attempt scheduling, address correction, customer escalation, and resolution tracking

Industries & Categories We Serve

Tailored logistics solutions for every e-commerce category

Fashion & Apparel
Electronics & Gadgets
Beauty & Personal Care
Health & Wellness
Home & Kitchen
FMCG
Books & Stationery
Sports & Fitness
Jewellery
Food & Beverages
Pet Supplies
Auto Accessories

Performance Metrics

Proven excellence in e-commerce logistics

13,850+
Pincodes Served

24-48hr
Avg Delivery Time

99.5%
Fill Rate

<5%
RTO Rate

Scale Your E-Commerce Logistics

From 10 orders to 10,000 orders per day—we grow with you

Frequently Asked Questions

Everything you need to know about our e-commerce logistics services

What is the minimum order volume to get started?
+

No minimum! We support businesses from 10 orders/day to 10,000+ orders/day. Pricing scales with volume—higher volumes get better rates. Start small and scale at your own pace.

How does COD remittance work?
+

COD amounts are collected at delivery, reconciled daily with your orders, and remitted to your bank account within T+2 working days. You get a full reconciliation dashboard showing every transaction, payment proof, and dispute resolution.

Which e-commerce platforms do you integrate with?
+

We integrate with Amazon, Flipkart, Myntra, Meesho, Shopify, WooCommerce, Magento, OpenCart, and custom platforms via our RESTful API. New integrations can be built to order—just ask our tech team.

How do you handle returns and RTO?
+

Our dedicated reverse logistics team handles RTO and customer-initiated returns. Items are quality-checked, restocked or refurbished, and inventory is updated in real-time in your system. We track every return and provide detailed RTO analytics.

Do you offer warehousing and fulfilment?
+

Yes. We operate multi-location fulfilment centres across India with pick-pack-ship operations, kitting, bundling, and inventory management integrated with your OMS. From 100 units to 100,000+ units, we scale storage to match your needs.

Safe & Secure Logistics (SSL)

Since 1951 | 72+ Branches | 2,700+ Fleet | 320+ Locations

WhatsApp: +91 9297 878787

Email: logistics@ssl.com

Website: www.ssl.com

Service Hours: Monday – Friday: 9:00 AM – 6:00 PM IST | Saturday: 9:00 AM – 1:00 PM IST


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Our logistics experts respond within 2 hours. No obligation.

🚛 2,700+ Fleet
📍 320+ Locations
📦 75+ Years
ISO Certified
1,000+ Clients
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