Logistics terms · Logistics terms

What does Freight claim mean in logistics?

Short answer

A demand by the shipper or consignee against the carrier or insurer for cargo lost, short-delivered, damaged or delayed. It is supported by the consignment note, invoice, remarks on the proof of delivery and a survey report where needed.

Record shortage or damage as a specific remark on the POD at delivery; a clean POD makes a claim much harder. Ask our desk how this applies to your consignment.

Period: General definition. Data as of 29 Sep 2026. How we count

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The numbers behind this answer

Also called
shortage claim, damage claim
Category
Contracts & pricing
Related terms
POD (proof of delivery), Declared value, Goods-in-transit insurance, Carriage by Road Act, 2007

Sources

  1. SSL logistics glossary

Period: General definition. Data as of 29 Sep 2026.

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