Safe & Secure Logistics tracking

Where is my consignment?

Enter the CN, GR or LR number from your consignment note. We verify your email first, so only the real sender or receiver can see the movement.

  1. BookedYour consignment has a GR number and is at the booking branch.
  2. In transitIt is on a linehaul truck between our branches.
  3. ArrivalIt has reached the delivery branch.
  4. Out for deliveryIt is on the local vehicle to your address.
  5. DeliveredHanded over, with the delivery recorded against the GR.

Where is my truck?

How your consignment is followed

Tracking is a chain of records, not a single dot on a map.

  1. 1 · The GR is issued

    At booking the branch creates the consignment note. Its number is the key to every update that follows.

  2. 2 · The branches record it

    Each branch it passes records it: loaded, departed, arrived. That is what you see in the portal.

  3. 3 · The truck is watched

    Trucks carrying GPS report their position to our desk, which follows delays and calls the driver when a truck stops longer than it should.

  4. 4 · Delivery is closed

    The delivery branch records the hand-over against the GR, and the status turns to Delivered.

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Part-load from a few kilos, or a whole truck. Tell us the route and the weight; the desk answers on WhatsApp.

Tracking questions

Where do I find my GR / LR number?
It is printed on the consignment note (the GR or LR copy) the sender received at booking. Ask the sender for it; it is also called the docket number.
It says the number was not found. What now?
Check for extra spaces or a missing branch prefix, then try again. If it still fails, WhatsApp the number to our desk and a person will check it.
How often does the status update?
Each time the consignment is scanned or recorded at a branch: booking, departure, arrival and delivery. Between branches it may show "In transit" for a day or more on long lanes.
Is "Safe and Secure Logistics tracking" the same as SSL tracking?
Yes. Safe & Secure Logistics (SSL) tracks every consignment on this page, whichever name you searched.
My delivery is late. Who do I call?
Call or WhatsApp +91 75062 45557 with your GR number. The desk sees the same record as the delivery branch.
How do I get the proof of delivery (POD)?
The delivery branch takes the receiver's signature on the delivery copy and records the hand-over against the GR. For a copy, WhatsApp the GR number or email corporatesales@sslpl.in, and the desk sends it to you.
My goods arrived damaged or short. What should I do?
Write the damage or shortage on the delivery copy before you sign it, and take photos. Then WhatsApp the GR number and the photos on WhatsApp to +91 75062 45557. A person at our desk logs it and calls you back.
I am a contracted customer. Is there a dashboard or an API?
Contracted customers can ask the desk for integration and control-tower reporting.
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