What the job is
Answers customers on phone, WhatsApp and email and solves their problems.
What we usually look for
- Graduate or 12th pass with experience
- Clear speaker, patient listener
- Basic computer
Careers · Branch
Customer service executive
Answers customers on phone, WhatsApp and email and solves their problems.
A day in the job
- Answers calls and messages
- Tracks consignments for customers
- Logs and follows up complaints
- Calls back when promised
Skills that matter
- Patience
- Clear speaking
- Follow up
- Hindi, English and a local language
How to apply
We hire for this role across our branches. Apply and our HR desk calls you. The form opens with this role already chosen, and takes about two minutes. You can also call or WhatsApp +91 75062 45557.
Apply for this role →Where we hire
These are the states where our branches and offices sit, from our booking register. Open a state or the office nearest you.
- Uttar Pradesh Agra, Aligarh, Ballia, Barabanki, Barhalganj, Belthara Road, Bulandshahr, Ghazipur, Jalalpur, Jaunpur, Kanpur, Lucknow Chinhat, Lucknow Transport Nagar, Mahoba, Mathura, Meerut, Noida, Phoolpur, Pilkhuwa, Saidpur, Saraimeer, Tanda, UP Border, Varanasi, Yusufpur
- Jharkhand Adityapur, Bokaro, Burmamines, Chas, Chatra, Daltonganj, Deoghar, Dhanbad, Garhwa, Giridih, Hazaribagh, Hurlung, Jamshedpur, Jhumri Telaiya, Jugsalai, Karkend, Madhupur, Ramgarh Cantt, Ranchi, Sakchi, Sariya
- Gujarat Ahmedabad, Ahmedabad City, Ankleshwar, Aslali, Bhavnagar, Dhoraji, Halol, Jetpur, Kathwada, Memco, Mundra, Narol, Odhav, Rajkot, Shapar, Surat, Vadodara, Vapi
- Delhi Azad Market, Bawana, Chandni Chowk, Daya Basti, Delhi, Gandhi Nagar, Kamla Market, Karol Bagh, Kashmere Gate, Mangolpuri, Narela, Sadar Bazar (Qutub Road), Sanjay Gandhi Transport Nagar, Shahdara
- Maharashtra Andheri, Aurangabad (Maharashtra), Bhiwandi, Dombivli, Head Office, Mumbai, Ichalkaranji, Kolhapur, Masjid Bunder, Mumbai, Nagpur, Nashik, Pune, Vasai, Wadala
- Bihar Arrah, Aurangabad (Bihar), Bihar Sharif, Bikramganj, Buxar, Dehri on Sone, Gaya, Hajipur, Muzaffarpur, Patna, Rosera, Sasaram
- Punjab Amritsar, Hoshiarpur, Jalandhar, Ludhiana, Malerkotla, Phagwara, Phillaur
- Rajasthan Balotra, Bhilwara, Jaipur, Pali
- Haryana Faridabad, Gurugram, Panipat
- Odisha Cuttack, Rourkela
- West Bengal Kharagpur, Panchla
- Assam Guwahati
- Chandigarh Chandigarh
- Karnataka Bangalore
- Madhya Pradesh Gwalior
- Tamil Nadu Chennai
- Telangana Hyderabad
- Uttarakhand Pantnagar
Questions people ask
Do you have a customer service executive opening now?
We hire for this role across our branches. Apply and our HR desk calls you when there is work that fits your area and experience.
What do I need to apply?
Only your mobile number. It helps to have: graduate or 12th pass with experience; clear speaker, patient listener; basic computer.
Is there any fee to apply?
No. Applying to SSL is free at every step. If anyone asks you for money in our name, please tell us.
Can I apply in Hindi or another language?
Yes. The form switches to हिंदी, and our HR desk speaks Hindi, English and several regional languages.