On this page · 6 sections
A warehouse is not just a roof. It is where your stock is received, recorded, kept safe and sent out again. A good choice cuts transport cost and delivery time. A poor one adds handling, delays and stock you cannot find.
This guide covers the types of space, how inventory and dispatch work, what to put in a warehousing contract, and why storage should be planned together with transport.
Start with location
Decide where the stock needs to be before you compare rates. Ask:
- Where are most of your customers or depots?
- How fast must orders reach them?
- Where does the stock come from, and how often?
A cheaper site far from your market can cost more overall once you add outbound freight and longer transit.
Types of warehouse space
- Shared (multi-client) space. You pay for the pallets or area you use. Good for small or changing volumes.
- Dedicated space. A fixed area and team for you. Suits steady volume and special handling, usually on a longer term.
- Cold storage. Chilled or frozen chambers for food, pharma and other temperature-sensitive goods. Food storage needs the operator to hold the right FSSAI licence or registration.
- Bonded warehousing. For imported goods held before customs duty is paid, under customs rules.
- Cross-dock. Goods arrive and leave within a short time without long storage. Useful to break bulk into local deliveries.
Inventory and dispatch
Storage is the easy part. Handling is where service differs. Agree how each step works:
- Receiving. Goods are checked against the invoice, counted and inspected for damage.
- Put-away. Stock is placed in a recorded location.
- Stock records. You should be able to see stock by SKU, batch and expiry where it matters.
- Picking and packing. Orders are picked, often first-expiry-first-out for dated goods.
- Dispatch. Goods are loaded with the invoice and e-way bill where required, and handed to transport.
Ask for regular stock reports and a cycle count schedule, so differences show up early.
What to agree in a warehousing contract
Put these in writing before you move stock in:
- Storage basis. Per pallet, per square foot or a fixed area, and how minimums work.
- Handling charges. Inbound, outbound and any extra work, listed one by one.
- Service levels. Receiving and dispatch time windows, order accuracy and reporting.
- Stock loss and damage. How shortages are counted, who bears the loss, and insurance cover for the goods.
- Compliance. Licences the site needs for your product, fire safety and GST place-of-business registration.
- Access and audits. Your right to visit, count and inspect.
- Term and exit. Notice period, how stock is handed back and how final counts are settled.
Link storage with transport
Storage and transport work best on one plan. Inbound loads should arrive when the dock can receive them. Outbound orders should match the trucks available. When two separate vendors run these, delays at one end become disputes at the other.
Safe & Secure Logistics arranges warehousing through partner sites and runs the inbound and outbound movements itself. Since 1951 we have grown to 110+ branches and offices, 76,000+ truck hires a year and 2,000+ destinations. Read more on our warehousing service, or see how depot supply works with C&F and distribution.
Next step
Tell us the location, pallet count or area, SKUs, duration and handling needs. Send a full requirement through our RFQ form, or get a quick quote and our desk will come back with options.
Figures for Safe & Secure Logistics are for FY2025-26 from our booking register. How each one is counted is on the Facts and sources page.