Logistics terms · Logistics terms
What does KPI (key performance indicator) mean in logistics?
Short answer
A measured value used to judge whether a logistics service is performing as agreed, such as on-time placement, OTIF, transit time adherence, damage rate or POD turnaround.
Indian logistics contracts increasingly link part of the payment to KPIs. The definition, data source and measurement period of each KPI must be agreed upfront, or the scores will be disputed. Ask our desk how this applies to your consignment.
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The numbers behind this answer
- Also called
- KPI
- Category
- Contracts & pricing
- Related terms
- SLA (service level agreement), OTIF (on time in full), Vehicle placement compliance, Control tower
Related questions
- What does 4PL (fourth-party logistics) mean in logistics?
- What does Control tower mean in logistics?
- What does OTIF (on time in full) mean in logistics?
- What does SLA (service level agreement) mean in logistics?
- What does Vehicle placement compliance mean in logistics?
- What does 3PL (third-party logistics) mean in logistics?
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