Logistics terms · Logistics terms

What does OTIF (on time in full) mean in logistics?

Short answer

The share of orders or shipments delivered both within the committed time window and in the full ordered quantity and condition. A delivery that is late, short or damaged counts as a failure.

A common KPI in Indian FMCG and retail supply chains. Agree what counts as "on time" (a date, a slot or a tolerance) and whether customer-caused delays are excluded, before measuring. Ask our desk how this applies to your consignment.

Period: General definition. Data as of 29 Sep 2026. How we count

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The numbers behind this answer

Also called
OTIF
Category
Contracts & pricing
Related terms
KPI (key performance indicator), SLA (service level agreement), TAT (turnaround time), POD (proof of delivery)

Sources

  1. SSL logistics glossary

Period: General definition. Data as of 29 Sep 2026.

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